ThinkGeek is pretty awesome. However, I had a defective geeky toy that I bought for Christmas, and I used the live chat functionality to talk with a service rep named Evin.

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Me: [Describes problem with item]

ThinkGeek Customer Rep: Alright I can get this set up for you, would you like us to send a replacement when we receive the defective one?

Me: that works for me

Me: I’d also like ten of your finest tauntuan sleeping bags as compensation for the inconvenience

Me: but only if they’re made of real tauntaun

ThinkGeek Customer Rep: Alright, it’s all set, I just sent you an e-mail with return instructions. Unfortunately all the real tauntaun ones are currently out of stock, it’s be difficult to get real tauntaun lately, something to do with a rebelion and the trade federation… I don’t have all the details but it’s gonna be awhile until the real tauntaun ones are back in stock.

Me: *sigh*

Me: alright then

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